Frequently Asked Questions

Want to know more before you get started? Here’s what I get asked the most.

Common Questions About Getting Started

How do I start?

You can email me at info@soulfulbalance.ca. I will return your email and answer any questions you may have regarding the therapy process.

We schedule a preliminary 30-minute free telephone consultation to explore your needs, concerns, and expectations for service. During this session, you can see if what I offer is the best fit for you and we can be sure that what I offer addresses your needs.

How long and how often are the therapy sessions?

I offer 50-minute counselling sessions with the frequency to be determined by you. Most people find it helpful to attend counselling sessions on a weekly basis to achieve the best results. Results may take a bit longer with bi-weekly or monthly sessions because more time has passed between sessions, which can prolong getting to the emotional work involved in therapy.

Can we take our session outside?

Yes! When clients are willing and able, I like to take our therapy sessions outside and walk and talk.  This makes things feel less clinical but is also an opportunity to work towards trying to reduce some of the signs and symptoms of anxiety and/or depression. I love the trails around Hamilton, Dundas, Waterdown, Burlington & Oakville!

   

Does online therapy work the same as in person?

Our online therapy sessions hold just as much effective work as in-person, only it’s done from the comfort and convenience of your own home.  It means not having to worry about arranging for childcare or having to leave the house. You can even meet with me while in pj’s!

Will my therapist give me advice or tell me what to do?

Therapists try not to offer advice. At times, they may provide education or make suggestions regarding other resources in the community that might be beneficial to you given the work you are doing in therapy. Often times through the process of therapy clients achieve greater clarity, which helps them to find the best answers for their life.

Are your fees covered by insurance?

Many extended health plans will reimburse people for the costs of counselling with a Registered Social Worker. I recommend that you contact your plan provider to ensure coverage and any annual dollar limits as coverage varies between plans and providers.

Getting Started Is Easy

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Free 30 Min Chat

Reach out to me via email or telephone and we will book a 30 minute phone consult

Book Appointment

If we’re a good fit, we’ll book a session for you to come in and meet. We will start tackling whatever issues you are facing together.

1st Session!

We will identify goals for therapy that we can accomplish together.